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 Ireland Stat
Author Gráinne McGuckin
Publication Date : 27/03/2013
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 IPSG 1 meeting
Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011
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 European Primer on Customer Satisfaction
This publication explains the relevance of customer focus and the role(s) citizens/customers play in public secto...
Author Patrick Staes, Nick Thijs, EIPA
Publication Date : 15/12/2009
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